Telephone answering
Call answering, message taking, appointment booking, overflow calls and calls outside your opening hours — handled in your company’s name, following your instructions.
Telephone answering 24/7, 365 days a year
The voice of your business. Aleo Center answers your calls day and night from its call centre in Dijon, France. A person picks up every call, follows your instructions and handles emergencies with care and empathy — even at 3 a.m. on a Sunday.
Request a quote+33 3 80 78 71 02
Scan and call+33 3 80 78 71 02
Our services: telephone answering and on-call cover
On-call and emergency service 24/7
At night, at weekends and on public holidays, we qualify every urgent call, alert your on-call technician or contractor and follow up until it is handled.
Who we work for
Everyday telephone answering or on-call cover at night and at weekends: we adapt to your line of work.
Social housing providers
one number for your tenants when your offices are closed
Maintenance and repair
HVAC, refrigeration, lifts, multi-technical maintenance
Alarms and security
fire detection, monitoring, guarding
Home care
your carers and clients can reach you at any time
Independent professionals and SMEs
call answering, messages and appointments
100% based in France. More than 100 clients To confirm – A5Call floor in Dijon · 24/7, 365 days a year
They trust us
- 24/7 call floor open 365 days a year
- 1997 company founded in Dijon
- 100+ clients in France To confirm – A5
- France salaried teams, no offshoring
See our clients To confirm – D1: consent to show logos
A call centre based in France
Our call floor is not offshored: it is located in Dijon, in the Bourgogne-Franche-Comté region. Our clients are based all over France. Our operators are employees, trained on each client before the service starts, and know your instructions. To confirm – A2, B2
- 24 hours a day, 7 days a week, 365 days a year
- Every call logged, reports by email and online access to your messages
- Confidentiality written into every employee’s contract
- Business continuity: backup power and backup lines To confirm – E1
Our address
Since July 2019, Aleo Center has been based in spacious, bright offices in Dijon: ALEO CENTER — 22 A boulevard Winston Churchill — 21000 Dijon — France Visits welcome by appointment.
Our offices on boulevard Winston Churchill 
The call floor Reception 
A bright open space 
The team rota 
The terrace
01 / 06
FAQ
Does Aleo Center really answer at night and at weekends?
Yes. Our call floor is staffed 24 hours a day, 7 days a week, including public holidays. A person answers every call — no voicemail.
Where is your call centre?
In Dijon (Côte-d’Or), France. Our teams are not offshored and work for clients across France.
How does the service start?
You define your instructions: how to answer, what to note, whom to alert and when. We train our operators on your account before go-live. To confirm – B6: set-up time