About us: Aleo Center, a call centre in Dijon
Aleo Center is a French call centre based in Dijon (Côte-d’Or) that answers its clients’ calls 24 hours a day, 7 days a week, 365 days a year. It provides telephone answering for businesses of all sizes and on-call phone services for organisations that must stay reachable at night, at weekends and on public holidays: social housing providers, maintenance companies, security firms and home care services.
Aleo Center at a glance
| Trading name | Aleo Center |
| Legal name | SAS ALEO, simplified joint-stock company (France) |
| Activity | Call centre: telephone answering, on-call and emergency call handling (NACE 82.20) |
| Founded | 1997 in Dijon; took over the switchboard business of Ariane Services (founded 1994) in 2008 |
| Address | 22 A boulevard Winston Churchill, 21000 Dijon, France |
| Call floor hours | 24/7, 365 days a year |
| Area served | All of France |
| Headcount | To confirm – A2 |
| Clients | More than 100 businesses and organisations To confirm – A5 |
| SIREN / VAT | 410 879 019 · FR63 410 879 019 · RCS Dijon |
| Trademark | “Aleo Center — La Voix de votre Entreprise”, registered with INPI |
| Phone / email | +33 3 80 78 71 02 · contact@aleocenter.com |
What Aleo Center does
- Telephone answering: call answering, messages and appointment booking, overflow calls, in the client’s name.
- On-call and emergency service 24/7: qualifying urgent calls, alerting the on-call technician, follow-ups and reports.
- Main sectors: social housing, maintenance and repair, alarms and security, home care, independent professionals and SMEs.
What sets Aleo Center apart
- A call floor in France: calls are handled in Dijon by employees, not by an offshore subcontractor.
- People, day and night: a person answers every call, with no voicemail or IVR.
- Instructions per client: every operator is trained on the client’s account before go-live.
- Roots in security: the company comes from private security and remote monitoring, hence its experience with technical emergencies.
Our history
- 1994Ariane Services is founded in Dijon within a family group in private security and remote monitoring.
- 1997the company ALEO is founded in Dijon.
- 2002the public housing office of the Côte-d’Or (now Orvitis) entrusts Aleo with its tenants’ calls outside opening hours.
- 2008ALEO takes over Ariane Services’ switchboard business and adopts its trading name, Aleo Center.
- 2019move to new offices at 22 A boulevard Winston Churchill, Dijon.
The team
To confirm – A6: management, supervisors, photos, consent to publish
FAQ
What is Aleo Center?
Aleo Center is a call centre based in Dijon, France, specialising in 24/7 telephone answering and on-call services for businesses and organisations across France.
Where is Aleo Center located?
At 22 A boulevard Winston Churchill, 21000 Dijon, in the Côte-d’Or (Bourgogne-Franche-Comté). Calls are handled on this call floor, in France.
How long has Aleo Center existed?
The company ALEO was founded in 1997 in Dijon. In 2008 it took over the switchboard business of Ariane Services, founded in 1994, and has traded as Aleo Center ever since.
Is Aleo Center open at night and at weekends?
Yes. The call floor is staffed 24 hours a day, 7 days a week, including public holidays.
What kinds of clients does Aleo Center work for?
Social housing providers, maintenance and repair companies, alarm and security firms, home care services, independent professionals and SMEs.
How can I contact Aleo Center?
By phone on +33 3 80 78 71 02, by email at contact@aleocenter.com or via the contact form.