Call centre in France
Aleo Center is a human-scale call centre in Dijon, France, handling its clients’ calls 24/7: call answering, messages and appointments, order taking, inbound and outbound calls, and technical emergency calls.
A call centre focused on people
In “phone reception”, the word “reception” matters. We hire our operators first for their sense of service: every call is handled knowing there is a person on the other end. What motivates them most? Being able to help the people who call.
People matter for our staff too: listening, wellbeing at work and training are part of our principles. Our permanent call agents have been with us for more than 4 years on average. To confirm – A4
A call centre in France
Our call floor is in Dijon, in the Côte-d’Or. We work for clients in Bourgogne-Franche-Comté and across France. Our operators speak the language and know your customers’ context; their reports are precise and reliable.
What we handle
- call answering, message taking, calendar management
- order taking To confirm – B1
- overflow calls and calls outside opening hours
- emergency calls: technical issues, on-call services, crisis units
Telephone answeringOn-call emergency service 24/7Our commitments